PlanetBids - Notice history

All systems operational

System Status

Agency Hub - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Vendor Portal - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

VendorLine - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

VendorLine AI - Operational

Public Solicitation Portal - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Identity and Authentication - Operational

AWS Autoscaling - Operational

AWS Elastic Computing - Operational

AWS Container Orchestration - Operational

Distributed Memory - Operational

AWS Relational Database Service - Operational

AWS Simple Storage Service - Operational

AWS Events - Operational

AWS Event Topics - Operational

Notice history

Dec 2024

Vendor Portal degraded
  • Resolved
    Resolved

    Vendor Portal is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified.

Hub degraded
  • Resolved
    Resolved

    Hub is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified.

VendorLine Search Maintenance
  • Completed
    December 21, 2024 at 7:00 AM
    Completed
    December 21, 2024 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    December 21, 2024 at 5:00 AM
    In progress
    December 21, 2024 at 5:00 AM
    Maintenance is now in progress
  • Planned
    December 21, 2024 at 5:00 AM
    Planned
    December 21, 2024 at 5:00 AM

    During the specified time, VendorLine search functionality will be undergoing an update. While we do not expect the service to experience any downtime, there is potential for slower performance and periods of instability until the maintenance is complete.

Nov 2024

Hub degraded
  • Resolved
    Resolved

    Hub is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified.

Hub degraded
  • Resolved
    Resolved

    Hub is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified.

Oct 2024

VendorLine degraded performance
  • Resolved
    Resolved

    VendorLine is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service.

PlanetBids unavailable
  • Resolved
    Resolved

    The issue has been resolved. The information available from AWS is below:

    Oct 07 1:06 PM PDT Between 12:27 PM and 12:52 PM PDT we experienced increased API error rates for PUT and GET requests to S3 in the US-EAST-2 Region. Other AWS Services that use PUT and GET S3 APIs were also affected. The error rates have recovered, and we continue to investigate root cause.

    Oct 07 12:46 PM PDT We are investigating Increased API Error Rates for Multiple services in the US-EAST-2 Region.

  • Monitoring
    Monitoring

    AWS has resolved the global issue. We continue to monitor the system and AWS services.

  • Investigating
    Investigating

    AWS is currently experiencing an outage of a major service that our PlanetBids system relies on. We are waiting for AWS to share more information about the outage.

    https://health.aws.amazon.com/health/status

Vendor Portal degraded
  • Resolved
    Resolved

    Vendor Portal is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified.

Scheduled emails not being delivered
  • Resolved
    Resolved

    We have worked with our third party vendor to resolve the issue with scheduled emails.

  • Identified
    Identified

    We are working with a third party vendor to correct the issue.

  • Investigating
    Investigating
    We are currently investigating this incident.
VendorLine degraded performance
  • Resolved
    Resolved

    VendorLine is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service.

Oct 2024 to Dec 2024

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