PlanetBids Status - Incident history https://status.planetbids.com PlanetBids Sat, 5 Sep 2026 05:30:00 +0000 Scheduled maintenance for PlanetBids Type: Maintenance Duration: 3 hours Affected Components: VendorLine AI, Data Feed API, PlanetBids Identity, Vendor Portal, Agency Hub, VendorLine, Public Solicitation Portal Sep 2, 22:59:24 GMT+0 - Identified - To continue providing an excellent experience for you, we are planning for a scheduled maintenance during that time. Sep 5, 05:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 5, 08:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components: , , , , , ,

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>22:59:24</var> GMT+0</small><br><strong>Identified</strong> - To continue providing an excellent experience for you, we are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>05:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 5 Sep 2026 05:30:00 +0000 https://status.planetbids.com/maintenance/cmtkp7ker054614qt4ktbez2z https://status.planetbids.com/maintenance/cmtkp7ker054614qt4ktbez2z Vendor Portal degraded Type: Incident Duration: 4 minutes Aug 3, 21:15:52 GMT+0 - Investigating - The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified. Aug 3, 21:20:21 GMT+0 - Resolved - Vendor Portal is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>21:15:52</var> GMT+0</small><br><strong>Investigating</strong> - The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>21:20:21</var> GMT+0</small><br><strong>Resolved</strong> - Vendor Portal is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 3 Aug 2026 21:15:52 +0000 https://status.planetbids.com/incident/cmsdqauzt03jc0rms8ubrscey https://status.planetbids.com/incident/cmsdqauzt03jc0rms8ubrscey Elevated error rate with Insurance Certificate Management Type: Incident Duration: 39 minutes Affected Components: Agency Hub Jul 31, 15:37:23 GMT+0 - Investigating - Some agencies are experiencing an elevated error rate for Insurance Certificates. We are currently investigating this incident. Jul 31, 16:15:58 GMT+0 - Resolved - This incident has been resolved. Jul 31, 16:59:00 GMT+0 - Postmortem - With the release of the new Insurance Certificates UI, a new query was introduced to match new data access patterns. In pre-production, testing did not reveal any performance issues. Upon releasing to production, the data volume of InsCert and InsCov yielded resulted in scans and seeks in the absence of indexes. After adding a covering index to InsCov, we saw database pressure release. After further investigation, we were able to identify 4 additional indexes to create to further improve performance of the new Ins Cert search. Type: Incident

Duration: 39 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>15:37:23</var> GMT+0</small><br><strong>Investigating</strong> - Some agencies are experiencing an elevated error rate for Insurance Certificates. We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>16:15:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. .</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>16:59:00</var> GMT+0</small><br><strong>Postmortem</strong> - With the release of the new Insurance Certificates UI, a new query was introduced to match new data access patterns. In pre-production, testing did not reveal any performance issues. Upon releasing to production, the data volume of InsCert and InsCov yielded resulted in scans and seeks in the absence of indexes. After adding a covering index to InsCov, we saw database pressure release. After further investigation, we were able to identify 4 additional indexes to create to further improve performance of the new Ins Cert search..</p> ]]> Fri, 31 Jul 2026 15:37:23 +0000 https://status.planetbids.com/incident/cms93w08g06hz0yql8w1m1akt https://status.planetbids.com/incident/cms93w08g06hz0yql8w1m1akt Scheduled Maintenance Type: Maintenance Duration: 5 hours Affected Components: Data Feed API, PlanetBids Identity, Vendor Portal, Agency Hub, VendorLine, Public Solicitation Portal, VendorLine AI Jul 30, 18:45:15 GMT+0 - Identified - We will be performing scheduled infrastructure maintenance across PlanetBids systems. This work is part of ongoing improvements to platform reliability and monitoring. Users may experience brief interruptions or intermittent slowness during this window. Jul 31, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 31, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components: , , , , , ,

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>18:45:15</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled infrastructure maintenance across PlanetBids systems. This work is part of ongoing improvements to platform reliability and monitoring. Users may experience brief interruptions or intermittent slowness during this window..</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 31 Jul 2026 05:00:00 +0000 https://status.planetbids.com/maintenance/cms7v5rjk06sq1anz1f52ewsx https://status.planetbids.com/maintenance/cms7v5rjk06sq1anz1f52ewsx Vendor Portal degraded Type: Incident Duration: 3 minutes Jul 30, 20:40:22 GMT+0 - Investigating - The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified. Jul 30, 20:43:21 GMT+0 - Resolved - Vendor Portal is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>20:40:22</var> GMT+0</small><br><strong>Investigating</strong> - The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>20:43:21</var> GMT+0</small><br><strong>Resolved</strong> - Vendor Portal is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 30 Jul 2026 20:40:22 +0000 https://status.planetbids.com/incident/cms7z9sln081q1anzrmj4x0lx https://status.planetbids.com/incident/cms7z9sln081q1anzrmj4x0lx Vendor Portal degraded Type: Incident Duration: 2 minutes Jul 28, 18:23:51 GMT+0 - Investigating - The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified. Jul 28, 18:26:21 GMT+0 - Resolved - Vendor Portal is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>18:23:51</var> GMT+0</small><br><strong>Investigating</strong> - The PlanetBids Vendor Portal may be experiencing performance degradation at the moment for some users. This incident was created by an automated monitoring service and our team has been notified..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>18:26:21</var> GMT+0</small><br><strong>Resolved</strong> - Vendor Portal is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 28 Jul 2026 18:23:51 +0000 https://status.planetbids.com/incident/cms4zijja0boq1cn2fs4a0ciu https://status.planetbids.com/incident/cms4zijja0boq1cn2fs4a0ciu VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 27, 12:26:11 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 27, 12:31:40 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>12:26:11</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>12:31:40</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 27 Jul 2026 12:26:11 +0000 https://status.planetbids.com/incident/cms37apyw0uh60kqdxum8ayud https://status.planetbids.com/incident/cms37apyw0uh60kqdxum8ayud VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 27, 09:41:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Jul 27, 09:36:10 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>09:41:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>09:36:10</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Mon, 27 Jul 2026 09:36:10 +0000 https://status.planetbids.com/incident/cms3182r60jyw0rmlyf3cjnes https://status.planetbids.com/incident/cms3182r60jyw0rmlyf3cjnes VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 27, 06:51:11 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 27, 06:56:41 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>06:51:11</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>06:56:41</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 27 Jul 2026 06:51:11 +0000 https://status.planetbids.com/incident/cms2vbwme0hvf0zml7tvdmo4r https://status.planetbids.com/incident/cms2vbwme0hvf0zml7tvdmo4r VendorLine degraded performance Type: Incident Duration: 4 minutes Jul 27, 02:01:41 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 27, 02:06:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>02:01:41</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>02:06:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 27 Jul 2026 02:01:41 +0000 https://status.planetbids.com/incident/cms2kzlif0ou50kmttnx09b18 https://status.planetbids.com/incident/cms2kzlif0ou50kmttnx09b18 VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 26, 19:11:10 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 26, 19:16:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>19:11:10</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>19:16:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 26 Jul 2026 19:11:10 +0000 https://status.planetbids.com/incident/cms26bop20d7m0rml92mlv9y6 https://status.planetbids.com/incident/cms26bop20d7m0rml92mlv9y6 VendorLine degraded performance Type: Incident Duration: 4 minutes Jul 25, 13:11:41 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 25, 13:16:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>13:11:41</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>13:16:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 25 Jul 2026 13:11:41 +0000 https://status.planetbids.com/incident/cms0e1irs000u0knsfm1oqkk3 https://status.planetbids.com/incident/cms0e1irs000u0knsfm1oqkk3 Hub degraded Type: Incident Duration: 3 minutes Jul 22, 03:58:56 GMT+0 - Investigating - Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified. Jul 22, 04:01:56 GMT+0 - Resolved - Hub is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

<p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>03:58:56</var> GMT+0</small><br><strong>Investigating</strong> - Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified..</p> <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>04:01:56</var> GMT+0</small><br><strong>Resolved</strong> - Hub is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 22 Jul 2026 03:58:56 +0000 https://status.planetbids.com/incident/cmrvjz4vy05wa0rs60x695yvg https://status.planetbids.com/incident/cmrvjz4vy05wa0rs60x695yvg Hub degraded Type: Incident Duration: 1 minute Jul 16, 19:53:57 GMT+0 - Resolved - Hub is now operational! This update was created by an automated monitoring service. Jul 16, 19:52:56 GMT+0 - Investigating - Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified. Type: Incident

Duration: 1 minute

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>19:53:57</var> GMT+0</small><br><strong>Resolved</strong> - Hub is now operational! This update was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>19:52:56</var> GMT+0</small><br><strong>Investigating</strong> - Users may be experiencing slow performance on PBSystem Hub at the moment. This incident was created by an automated monitoring service and our team has been notified..</p> ]]> Thu, 16 Jul 2026 19:52:56 +0000 https://status.planetbids.com/incident/cmrnxevsj02ks0kmrdudql23l https://status.planetbids.com/incident/cmrnxevsj02ks0kmrdudql23l VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 15, 08:31:10 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 15, 08:36:40 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>08:31:10</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>08:36:40</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 15 Jul 2026 08:31:10 +0000 https://status.planetbids.com/incident/cmrltm9nx07eo0kme5a7xynjr https://status.planetbids.com/incident/cmrltm9nx07eo0kme5a7xynjr VendorLine degraded performance Type: Incident Duration: 4 minutes Jul 14, 08:31:40 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 14, 08:36:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>08:31:40</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>08:36:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 14 Jul 2026 08:31:40 +0000 https://status.planetbids.com/incident/cmrke728d003r0rphnkhyj1fr https://status.planetbids.com/incident/cmrke728d003r0rphnkhyj1fr VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 13, 09:16:40 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 13, 09:21:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>09:16:40</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>09:21:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 13 Jul 2026 09:16:40 +0000 https://status.planetbids.com/incident/cmrj0d2j508c20rs2dmfotck6 https://status.planetbids.com/incident/cmrj0d2j508c20rs2dmfotck6 VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 13, 08:51:10 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 13, 08:56:11 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>08:51:10</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>08:56:11</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 13 Jul 2026 08:51:10 +0000 https://status.planetbids.com/incident/cmrizga8407z90zt7v1goiid3 https://status.planetbids.com/incident/cmrizga8407z90zt7v1goiid3 VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 12, 17:16:41 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 12, 17:21:11 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>17:16:41</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>17:21:11</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 12 Jul 2026 17:16:40 +0000 https://status.planetbids.com/incident/cmri22ili05fx1gp26mbcbo8r https://status.planetbids.com/incident/cmri22ili05fx1gp26mbcbo8r VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 11, 11:16:11 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 11:21:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>11:16:11</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>11:21:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 11 Jul 2026 11:16:11 +0000 https://status.planetbids.com/incident/cmrg9r26r09yz0kmkj99rr5c6 https://status.planetbids.com/incident/cmrg9r26r09yz0kmkj99rr5c6 VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 11, 08:31:11 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 08:36:41 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>08:31:11</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>08:36:41</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 11 Jul 2026 08:31:11 +0000 https://status.planetbids.com/incident/cmrg3uvfq0g9w0zq6p7f6x5j7 https://status.planetbids.com/incident/cmrg3uvfq0g9w0zq6p7f6x5j7 VendorLine degraded performance Type: Incident Duration: 4 minutes Jul 11, 07:56:41 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 08:01:10 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>07:56:41</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>08:01:10</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 11 Jul 2026 07:56:41 +0000 https://status.planetbids.com/incident/cmrg2mi660ddt13t9otrpvkoo https://status.planetbids.com/incident/cmrg2mi660ddt13t9otrpvkoo VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 11, 06:51:40 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 06:56:40 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>06:51:40</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>06:56:40</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 11 Jul 2026 06:51:40 +0000 https://status.planetbids.com/incident/cmrg0awgc0eig0kq6zvjshg9a https://status.planetbids.com/incident/cmrg0awgc0eig0kq6zvjshg9a VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 11, 03:51:40 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 03:56:40 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>03:51:40</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>03:56:40</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 11 Jul 2026 03:51:40 +0000 https://status.planetbids.com/incident/cmrftvfdo0efm0rq6xxuubas7 https://status.planetbids.com/incident/cmrftvfdo0efm0rq6xxuubas7 VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 10, 08:36:40 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 10, 08:41:40 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>08:36:40</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>08:41:40</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 10 Jul 2026 08:36:40 +0000 https://status.planetbids.com/incident/cmreom2zx016w0kt9n7bwpsez https://status.planetbids.com/incident/cmreom2zx016w0kt9n7bwpsez VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 6, 08:36:41 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 6, 08:41:11 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:36:41</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:41:11</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 6 Jul 2026 08:36:41 +0000 https://status.planetbids.com/incident/cmr8yuopm0zcq0zqfzgy3g1a6 https://status.planetbids.com/incident/cmr8yuopm0zcq0zqfzgy3g1a6 VendorLine degraded performance Type: Incident Duration: 5 minutes Jul 6, 07:01:40 GMT+0 - Investigating - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 6, 07:06:40 GMT+0 - Resolved - VendorLine is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>07:01:40</var> GMT+0</small><br><strong>Investigating</strong> - VendorLine cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>07:06:40</var> GMT+0</small><br><strong>Resolved</strong> - VendorLine is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 6 Jul 2026 07:01:40 +0000 https://status.planetbids.com/incident/cmr8vgi5k15px0rqfnjldh9pa https://status.planetbids.com/incident/cmr8vgi5k15px0rqfnjldh9pa VendorLine search Type: Maintenance Duration: 1 hour Oct 5, 04:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to improve your search performance. Oct 5, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 5, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to improve your search performance..</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 5 Oct 2025 04:00:00 +0000 https://status.planetbids.com/maintenance/cmg6x8j3102m5f33oi5jd0f41 https://status.planetbids.com/maintenance/cmg6x8j3102m5f33oi5jd0f41 Scheduled Maintenance Type: Maintenance Duration: 2 hours Affected Components: VendorLine AI Jul 12, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 12, 13:00:00 GMT+0 - Identified - We will be conducting standard maintenance to our servers to ensure clients and their vendors continue to have a stable platform. We do not expect an outage, however there may be performance degradation during the maintenance window. Jul 12, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be conducting standard maintenance to our servers to ensure clients and their vendors continue to have a stable platform. We do not expect an outage, however there may be performance degradation during the maintenance window..</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 12 Jul 2025 13:00:00 +0000 https://status.planetbids.com/maintenance/cmcwonu0m01kdi1fd5herc484 https://status.planetbids.com/maintenance/cmcwonu0m01kdi1fd5herc484 Server upgrades Type: Maintenance Duration: 1 hour May 10, 16:00:01 GMT+0 - Identified - Maintenance is now in progress May 10, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully May 10, 16:00:00 GMT+0 - Identified - To continue to improve your experience, we are planning for a scheduled maintenance period that may result in a small amount of service disruption. Type: Maintenance

Duration: 1 hour

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - To continue to improve your experience, we are planning for a scheduled maintenance period that may result in a small amount of service disruption..</p> ]]> Sat, 10 May 2025 16:00:00 +0000 https://status.planetbids.com/maintenance/cmabe0xeb003e435js8am687l https://status.planetbids.com/maintenance/cmabe0xeb003e435js8am687l Standard maintenance Type: Maintenance Duration: 3 hours Affected Components: AI Language Models Apr 19, 08:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 19, 05:30:01 GMT+0 - Identified - Maintenance is now in progress Apr 19, 05:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance to ensure our systems are operating as efficiently as possible. You may experience performance degradation while the maintenance is ongoing. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>05:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to ensure our systems are operating as efficiently as possible. You may experience performance degradation while the maintenance is ongoing..</p> ]]> Sat, 19 Apr 2025 05:30:00 +0000 https://status.planetbids.com/maintenance/cm92whf0x000udjmo2z9hn3gd https://status.planetbids.com/maintenance/cm92whf0x000udjmo2z9hn3gd Routine Upgrades Type: Maintenance Duration: 1 hour Affected Components: AI Language Models Apr 5, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 5, 12:00:00 GMT+0 - Identified - To better serve your needs, we will be performing upgrades to our VendorLine search platform. During maintenance, you may notice performance degradation. Apr 5, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - To better serve your needs, we will be performing upgrades to our VendorLine search platform. During maintenance, you may notice performance degradation..</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 5 Apr 2025 12:00:00 +0000 https://status.planetbids.com/maintenance/cm92vb9bt0004yzmeix6yjrzz https://status.planetbids.com/maintenance/cm92vb9bt0004yzmeix6yjrzz Database maintenance Type: Maintenance Duration: 52 minutes Feb 15, 15:41:45 GMT+0 - Completed - Our maintenance has completed! Feb 15, 14:50:00 GMT+0 - Identified - Maintenance is still ongoing. Thank you for your patience while we continue to work to improve your experience. Feb 15, 13:00:00 GMT+0 - Identified - We will be performing scheduled database maintenance beginning **February 15th at 8 AM ET** to optimize database indexes that cannot be adjusted during peak hours. During this time, users may experience brief periods of slower performance or intermittent access to the platform. We expect the maintenance to be completed within the scheduled window. We appreciate your patience as we continue to enhance platform performance and stability. If you have any questions, please contact our support team. Feb 15, 13:00:00 GMT+0 - Identified - We will be performing scheduled database maintenance beginning **February 15th at 8 AM ET** to optimize database indexes that cannot be adjusted during peak hours. During this time, users may experience brief periods of slower performance or intermittent access to the platform. We expect the maintenance to be completed within the scheduled window. We appreciate your patience as we continue to enhance platform performance and stability. If you have any questions, please contact our support team. Type: Maintenance

Duration: 52 minutes

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>15:41:45</var> GMT+0</small><br><strong>Completed</strong> - Our maintenance has completed!.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>14:50:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is still ongoing. Thank you for your patience while we continue to work to improve your experience..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled database maintenance beginning **February 15th at 8 AM ET** to optimize database indexes that cannot be adjusted during peak hours. During this time, users may experience brief periods of slower performance or intermittent access to the platform. We expect the maintenance to be completed within the scheduled window. We appreciate your patience as we continue to enhance platform performance and stability. If you have any questions, please contact our support team..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled database maintenance beginning **February 15th at 8 AM ET** to optimize database indexes that cannot be adjusted during peak hours. During this time, users may experience brief periods of slower performance or intermittent access to the platform. We expect the maintenance to be completed within the scheduled window. We appreciate your patience as we continue to enhance platform performance and stability. If you have any questions, please contact our support team..</p> ]]> Sat, 15 Feb 2025 13:00:00 +0000 https://status.planetbids.com/maintenance/cm751x1rh000wac6lbhogr7xw https://status.planetbids.com/maintenance/cm751x1rh000wac6lbhogr7xw VendorLine Search Maintenance Type: Maintenance Duration: 2 hours Dec 21, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 21, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 21, 05:00:00 GMT+0 - Identified - During the specified time, VendorLine search functionality will be undergoing an update. While we do not expect the service to experience any downtime, there is potential for slower performance and periods of instability until the maintenance is complete. Type: Maintenance

Duration: 2 hours

<p><small>Dec <var data-var='date'> 21</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 21</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 21</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - During the specified time, VendorLine search functionality will be undergoing an update. While we do not expect the service to experience any downtime, there is potential for slower performance and periods of instability until the maintenance is complete..</p> ]]> Sat, 21 Dec 2024 05:00:00 +0000 https://status.planetbids.com/maintenance/cm4wwqoc10001vvvp6c33zifo https://status.planetbids.com/maintenance/cm4wwqoc10001vvvp6c33zifo AWS Migration Type: Maintenance Duration: 4 hours Apr 6, 12:00:00 GMT+0 - Identified - Maintenance is now in progress. Apr 7, 00:00:00 GMT+0 - Identified - This planned maintenance is to facilitate a migration to AWS. Apr 6, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 hours

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - This planned maintenance is to facilitate a migration to AWS..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 7 Apr 2024 00:00:00 +0000 https://status.planetbids.com/maintenance/clvzo2y4l89847bioc30r816do https://status.planetbids.com/maintenance/clvzo2y4l89847bioc30r816do